FAQ

How will I know if I need a new roof?

A. While leaks are an obvious clue that your roof needs attention, the condition of the shingles will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp, or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside your home such as discoloration spots on the wall, loose wallpaper, peeling paint on the ceiling, and drips.

Q. Can roof work be done in the cold winter weather?

A. We have a heating system that will seal the roofing materials to your roof. There’s really no difference if your roof has been installed in the summer or winter. Winter roofing can be a slow time for us. Mention our website for winter savings.

Q. Can a new roof lower my energy bill?

A. A properly insulated attic and a well-vented roof will help you reduce heat loss and moisture condensation in the winter, and heat retention in the summer, enabling you to conserve energy.

Q. What happens when the roofing materials are delivered to my home?

A. Approximately 1 to 2 days before your job is to begin, the roofing material will be delivered to your home. Have an area clear for these items, such as a driveway or area close to the job site. If you prefer a certain area, let your sales associate know.

Q. What preparation do I need to make inside my home before the work begins?

A. Please make sure that any valuable items are covered in your attic because a certain amount of sawdust and debris will unavoidably fall. If we are removing skylights, please make sure a drop cloth is placed under the opening to catch any falling debris. There will be vibrations during a roofing job so it is recommended that ceiling fixtures are protected and that all pictures and other items of value are removed from walls.

Q. Will you protect the garden and shrubs around my home?

A. Craft Roofing takes every precaution to ensure that the home and surrounding areas are protected during the roof insulation process. Please mark any underground sprinkler heads, make sure outdoor furniture is protected, and barbecue equipment is covered.

Q. Do I have to be home during the roofing project?

A. Not unless you want to. Roofing is a noisy, messy project, but when we are through, you should not be able to tell we were there. If you have children, please make sure they remain inside during the installation. If you have pets, please keep them indoors. After the completion of the job, your property will be raked and a nail magnet will be used to pick up any debris. After the first rain, you will probably see granules that wash out through the gutters, which is a natural process.